What is the refund policy?

At Assistin.ai, we follow a transparent refund policy. User satisfaction is our priority.

Refund Conditions

• 14-Day Rule: You can request a refund within 14 days of purchase.
• Usage Limit: You must not have used more than 5% of your credits. Refunds cannot be processed for accounts with significant credit usage.
• Technical Issues: In cases of platform-related issues that prevent you from receiving service and cannot be resolved by our technical team, the refund process is evaluated regardless of usage limits.

How to Request?

• You can submit your request with your invoice number to [email protected]. Requests are typically resolved within 3 business days.